Case IH continues to make an impression on the industry. Here is an example of how the company has been making news.
MachineryLink, provider of combine leasing programs to agricultural producers in North America, recently completed a technical training series with Case IH combine specialists.
A long-time Case IH customer, MachineryLink purchased a significant number of new Axial-Flow 2588 combines for the 2008 harvest season.
“As MachineryLink continues to expand its fleet, we’re excited to partner on the latest Case IH harvesting technology, which directly benefits customers who prefer red equipment,” says Dan Renaud, Case IH combine specialist.
“In addition to superior iron, we also provide all Case IH customers with superior support, depending on their needs,” Renaud adds.
“For MachineryLink, that involved providing their technical support staff with extensive hands-on training at our Harvesting Center of Excellence in Grand Island, Neb.”
Renaud coordinated the MachineryLink combine training along with Kevin Breneman, who leads the Case IH combine technical service group.
“We had MachineryLink’s in-house technical service staff as well as their in-field technical support personnel, 25 people in all. And we covered everything from combine productivity to understanding the high-level aspects of testing a combine’s electrical components and hydraulic systems.
“Not all combines operate the same way, and they shouldn’t be set the same way,” Renaud explains. “At Case IH, we want to ensure MachineryLink’s red combines continue to operate at the highest levels of productivity.”
Case IH’s network of professional dealers is another advantage for MachineryLink: The new Case IH 2588 combines were delivered to the Case IH dealers located closest to MachineryLink’s first lease customers of the season.
In addition, Case IH ProHarvest teams will be available to back-up Case IH dealers supporting MachineryLink’s customers—just as ProHarvest does for all Case IH customers. “Two Case IH ProHarvest three-man crews follow the wheat harvest from Texas to the Canadian border,” says Bob Snopko, Case IH technical support manager.
“We park the ProHarvest semi trailers at Case IH dealerships, support their parts inventory and help them with technical knowledge during harvest in their area,” he adds. “When harvest is finished in one spot, we move on to Case IH dealerships in the next area of harvest.”
According to Bill Mayes, vice president of fleet and field operations for MachineryLink, “Our dealer partners continue to play a critical role in supporting our producer base across North America, and the service levels provided by Case IH and its dealer network continue to receive high marks from our customers.”